Shipping policy

1. Order Processing

All orders are processed within [e.g., 1–3] business days (excluding weekends and public holidays) after the order is placed. During high-volume periods or for personalized items, processing time may take longer.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods:

  • Standard Shipping: [e.g., 5–7 business days] – [Cost or "Free"]

  • Express Shipping: [e.g., 2–3 business days] – [Cost]

Delivery times are estimates and may vary based on the destination and external factors.

3. Shipping Destinations

We currently ship [domestically within the UAE and internationally to select regions/countries]. Please note that for international orders, customers are responsible for any applicable customs, duties, and import taxes.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package's progress.

5. Missing, Lost, or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately at [Insert Email Address] with your order number and photos of the damage. We will work with you to resolve the issue as quickly as possible.

6. Questions

If you have any questions regarding your shipment, please contact our support team at Aroh.info@gmail.com or +971 56 906 6097.